Privacy Policy
Last updated: 2nd May, 2026
This Privacy Policy explains how InOutExpress s.r.o., with its registered office at Příčná 1892/4, Nové Město, 110 00 Praha 1, Czech Republic, IČO: 29508908 (“we”, “us”, “our”), collects, uses, and protects your personal data when you use our website DesiGrocers.eu (“Website”).

1. What Data We Collect
We may collect and process the following personal data:
   • Identity Data: Name, surname 
   • Contact Data: Email address, phone number, delivery address 
   • Order Data: Purchased products, order history, payment status 
   • Technical Data: IP address, browser type, device information 
   • Usage Data: Pages visited, time spent on website 
   • Communication Data: Messages sent via contact forms or email

2. How We Use Your Data
We use your personal data for the following purposes:
   • To process and deliver your orders 
   • To manage payments and prevent fraud 
   • To communicate with you regarding orders or inquiries 
   • To improve our website and services 
   • To comply with legal obligations 
   • To send marketing communications (only with your consent)

3. Legal Basis for Processing (GDPR)
We process your data based on:
   • Contractual necessity – to fulfill your orders 
   • Legal obligation – accounting and tax requirements 
   • Legitimate interest – improving services and security 
   • Consent – for marketing and non-essential cookies

4. Sharing Your Data
We may share your data with trusted third parties, including:
   • Delivery and logistics providers 
   • Payment processors 
   • IT and hosting providers 
   • Analytics services 
All third parties are required to protect your data in accordance with applicable laws.

5. Data Retention
We retain personal data only as long as necessary:
   • Order and billing data: as required by Czech law (typically up to 10 years) 
   • Marketing data: until you withdraw consent 
   • Technical data: for a limited period for analytics and security

6. Your Rights (Under GDPR)
You have the following rights:
   • Right to access your data 
   • Right to correct inaccurate data 
   • Right to erase your data (“right to be forgotten”) 
   • Right to restrict processing 
   • Right to data portability 
   • Right to object to processing 
   • Right to withdraw consent at any time 
To exercise your rights, contact us using the details below.

7. Cookies
We use cookies and similar technologies. Please refer to our Cookies Policy for detailed information.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
InOutExpress s.r.o.
Příčná 1892/4
110 00 Praha 1
Czech Republic
📧 Email: inoutexpresssro@gmail.com
📞 Phone: +420 703 130 102

10. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in the Czech Republic:
Office for Personal Data Protection (ÚOOÚ)
Website: https://www.uoou.cz

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.